Privacy Policy

At Galaxytime, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order and purchase details

  • Payment-related information

  • Information you voluntarily provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Process payments and refunds

  • Improve our products, services, and website

  • Prevent fraud, misuse, or unauthorized activity

  • Send important information regarding your orders

  • Send promotional communications where permitted by law and, where required, with your consent

3. Payment Information

Payments may be processed through secure third-party payment providers. Galaxytime does not intentionally store complete debit or credit card details on its own servers.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant functionality.

You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting and technology service providers

  • Customer support or communication services

  • Government authorities or legal bodies when required by applicable law

These parties are expected to handle your information appropriately and only for legitimate business or legal purposes.

6. Data Security

Galaxytime takes reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal requirements.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. Galaxytime is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

Galaxytime may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Galaxytime

📧 Email: galaxytimeshop@gmail.com

📞 Phone: +91-93703-29110

📍 Address: Surat, Gujarat – 395005, India